FAQs

**Frequently Asked Questions** **How do I create an account?** You can create an account by downloading the Massar app and following the registration process. You'll need to provide your email, phone number, and create a password. **How do I search for stores?** Use the search bar at the top of the app or browse by categories. You can filter results by location, category, and ratings. **How do I subscribe to a club or service?** Browse available subscriptions in the app, select the one you're interested in, and follow the subscription process. You'll need to provide payment information and complete the registration. **What payment methods are accepted?** We accept various payment methods including credit/debit cards and digital wallets. Payment options may vary by store or service provider. **How can I contact a store?** Each store profile includes contact information such as phone number, WhatsApp, email, and social media links. You can use these to reach out directly. **Can I cancel a subscription?** Subscription cancellation policies vary by provider. Please check the specific terms and conditions for each subscription before purchasing. **How do I update my profile information?** Go to your profile section in the app and tap on "Edit Profile" to update your information. **What if I have a complaint or issue?** You can contact our customer support team through the app or email us at support@massar.bh. We're here to help!